Blog
Guides and comparisons on remote support for IT technicians.
TeamViewer vs AnyDesk vs Inuksuk: which to choose?A practical comparison of remote support tools for technicians on a budget.
How to remotely support a client's PC (step by step)From sending the link to taking control: the full workflow.
Remote desktop vs remote support: what's the difference?Two related but distinct needs — and which one you actually need.
TeamViewer "commercial use detected": what to doWhy the flag appears, what it changes, and your three options.
Inuksuk vs RustDesk: which remote support tool?Self-hosted open source vs a hosted pay-per-use service — how to choose.
Inuksuk vs AnyDesk: a cheaper alternative in 2026?Pay-per-use vs subscription — pricing, platforms and setup compared.
Inuksuk vs TeamViewer: a cheaper alternative for techniciansPay-per-use vs subscription, and the "commercial use" problem.
How to give remote support without any installationStep by step: send a link, run a portable program, take control.
Unattended remote access: how it works (lock screen & RDP)Why a Windows service stays reachable, even at the lock screen and over RDP.
Remote support security: what to check before you connectSix things to verify: encryption, pinning, tokens, logs, 2FA, least privilege.