Roadmap
What's coming to Inuksuk. These features are in the works; dates may change.
Integrated GLPI ticketing
A GLPI instance dedicated to your account, linked to the portal: open a ticket from a computer, track your requests and your fleet in one place.
Transport UDP adaptatif
Négociation TCP suivie d'un canal UDP quand le réseau le permet : moins de latence et de saccades sur les connexions instables (Wi-Fi, LTE). Repli automatique en TCP si UDP est bloqué.
Remote PowerShell terminal
Run PowerShell commands on the client's computer without opening a graphical session: ideal for quick, background fixes.
Linux terminal support
A Linux agent and a remote terminal, to support Linux servers and workstations with the same tools.
Support from an Android device
Take control of a computer from your Android phone or tablet, when you're away from your desk.
Chat channel
Exchange written messages with your client during the session, right inside Inuksuk: handy when they can't talk on the phone.
Audio support
Talk to your client by voice during the remote session, with no phone or separate calling app.
Better multi-monitor support
A thumbnail of each of the client's screens to see what is happening there and switch between them at a glance, instead of plain numbers.
Mac support
A macOS agent: support your clients' Macs too, with the same tools and the same portal as for Windows.
For MSPs and IT teams
Tools to manage several clients' fleets day to day, from deployment to billing.
Organization by client and site
Group computers by client company and by site, with tags, views and filters: find one computer among hundreds in an instant.
File transfer
Send and retrieve files between your computer and the client's during the session.
Background tools
Task manager, services, event logs and installed software, without opening a graphical session or disturbing the user.
Mass deployment
A silent installer (MSI) tied to your client, to deploy through GPO, Intune or script across a whole fleet at once.
Patch management
See the Windows Update status of every computer, run updates remotely and keep third-party software up to date.
Scripts and automation
A script library to run on many computers at once, on a schedule, or triggered by an alert (disk full, so cleanup).
Monthly reports per client
A PDF report per client: fleet health, updates, support sessions. Ideal to back up your invoice.
Session time tracking
Time spent on each computer and for each client, exportable for your billing.
Roles and permissions
Restrict a technician to certain clients, grant read-only access, enforce two-factor authentication for the whole team.
Session recording
Keep a video of every remote session for audit and compliance.
Consent policy per client
Choose, client by client, whether the user must accept the remote session before it starts.
White label
Your logo and colors on the client program and on the help page.
“Get help” button
From the Inuksuk icon, the user opens a support request that lands straight in your ticketing system.
Integrations and API
Alerts to Teams or Slack, webhooks and a public API to connect Inuksuk to your tools.
Wake-on-LAN and safe mode
Wake a powered-off computer remotely and restart it in safe mode when Windows no longer starts properly.
Have an idea or a specific need? Get in touch.